KFC Serves Chicken Burger To 'Heartbroken' Vegan

'I've been vegan for five years so I know damn well that was not any plant-based stuff. I could feel all the skin going down my throat'
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The chain launched its Vegan Burger on January 2 (Photo: Supplied to Plant Based News)

The chain launched its Vegan Burger on January 2 (Photo: Supplied to Plant Based News)

A vegan says she is 'heartbroken' after KFC sold her a chicken burger instead of its new meatless sandwich.

The fast-food giant launched its Vegan Burger across the UK on January 2.

Nic Kent went to a KFC in Nottinghamshire to try new sandwich - but was given one containing meat and cheese (which Kent has an allergy to) instead. It was served in a vegan burger box.

'Heartbroken'

"I felt sick. I was heartbroken. It has been a long time since I first became a vegan. I went to brush my teeth after," Kent told NottinghamshireLive.

"I waited a long time for it so I was hungry and I just wanted to enjoy it. Luckily it was not a big bite. I've been vegan for five years so I know damn well that was not any plant-based stuff. I could feel all the skin going down my throat.

"I'm not a militant vegan but I was so grateful that KFC was trying to do something, a place that me and my family could go. I just feel disappointed. KFC do not care about vegans or about animal welfare, it's just about money."

The meaty sandwich was put in a vegan box  (Photo: Supplied to Plant Based News)

The meaty sandwich was put in a vegan box  (Photo: Supplied to Plant Based News)

'Really Sorry'

"We're really sorry for what happened with Nic's order – we got it wrong on this occasion," a KFC spokesperson said in a statement.

"We offered a full refund straight away and a replacement Vegan Burger, but we realize it's super important we don’t slip up – particularly when it comes to allergens.

"We've followed up with our teams to remind them of the importance of getting the right order to the right customer – and we'll keep doing everything we can to prevent this happening again."

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